Return & Exchange Policy

We make your satisfaction our biggest priority.

Trilift Mobility

The Customer Is Always Right

Customer satisfaction is our goal. Innovative mobility for your scooter or powerchair is our guarantee. If you suspect any issue with your TriLift, please contact us so we can discuss the details. Read all about our return and exchange policy below.

Important Information

Please read the below safety warning with care.

Your TriLift is designed to operate according to our user manual with a maximum weight set according to your vehicle type and lift capacity. It is NOT safe to be mounted on vehicles that are regularly towed, such as travel trailers, fifth wheels, etc., since the excessive shock loading is not compatible with the TriLift design. Similarly, if maximum weight is exceeded, the design is modified, or the unit is installed contrary to the manufacturer’s instructions, catastrophic failure may occur that may possibly result in serious injury or death. The TriLift warranty is void when installed or operated in a way that goes against our user manual.

For more details about how to properly install, care for, and troubleshoot your TriLift, take a look at our user guides on the following page.

Customer Testimonials

Customer satisfaction is our goal! Take a look at some of the reviews that our clients have submitted about their experience using a TriLift over the years.
Annie Mobility Direct

I have been selling Trilift Auto lifts for 2 years and can’t express how great it is to work with a company so knowledgeable and so responsive. I wish all of our vendors were this professional. Most importantly, our customers give us great feedback! They love their Trilifts! Thank you for all that you do!

Annie Mobility Direct

Florida
Testimonial

The best thing i can say about trilift is the design is made out of quality products, the welding is outstanding and the ease of the operation is unlike I have ever seen before. It is clear that you sell a product that you can stand behind. My wife has used it and she has said it is nothing like we’ve ever had. I just wish i would’ve come to you years ago. Im proud to put a product like this on the back of my truck.

Clarence/ Baton Rouge

Louisiana
Testimonial

We have had this for almost 3 years and it is absolutely the best system that I’ve ever used.

Brian Rasmussen

Grand Junction, Colorado
Bu

The Tri-Lift has had a huge positive impact on my life and given me back mobility! The fact that is designed so well and works so reliably is a real comfort to me. I cannot afford to be out in public and have a device breakdown or give me issues and the Tri-Lift has operated flawlessly each and every time!! – THANK YOU!!

John Herbet, Yorba Linda

For more details about cost and compatibility, use our convenient map to search for a local dealer near you. Ask about ordering your new TriLift and start experiencing mobility on a whole new level.

Dealer Locator

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Enter your zip code in the search bar below and ask about ordering your new TriLift!